How can I cancel an order?

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1. To cancel an order, log into your Net32 account and click on your profile name at the top right. Then click on "Order History":

2. Click the "Get Help With Order" button directly next to the product(s) you want to cancel:

3. Select "Request for cancellation", fill out your reason for cancellation,  and  hit "Send" to submit your cancellation request:



*Please note that a cancellation is not guaranteed. The vendor may already be preparing your order for shipment. Please allow 2 business days for the vendor to respond to your request.


If you have any questions, please reach out to our Customer Support Team.

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