Why do I need to submit photos?

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Our team relies on customer photos to confirm the exact nature of a problem so that we can provide the best and quickest solution. 

Many of our vendors require photos prior to authorizing a return or a refund. 

Customer photos also empower our team to identify, investigate, and resolve any systemic issues in order to continuously improve the Net32 shopping experience.

We appreciate your collaboration and understanding. If you have any questions, please reach out to our Customer Support Team.

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